Stan Shields is a proven expert in helping organizations grow by systematically implementing tactical organizational and database management practices. For example, Stan grew a 40-member $8K/month martial arts organization to 250 members and $40K/month by creating a seamless flow from first contact through client acquisition and exceptional customer service all the way to repeat and referral business.
Stan believes that the contacts and clients of an organization are the most widely underutilized source of growth and profit. The key to tapping into this profit is to implement the kind of information management system that continually reveals new opportunity and then systematically implement practices that transform opportunity into results. A well run database drives new sales and business decisions. Stan has created systems using database marketing coupled with digital marketing continue to deliver 20 – 30 new leads per month for client organizations.
Customer Experience Flow Chart
(Click to Enlarge)
